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FAQ

WHY DOES MY MILLING FINGER WEAR DOWN SO QUICKLY?

On average with a sink 2lm in size you should be getting approx 0.05 wear on the tool, usual causes for fast wearing is the piece is not properly secured to the suction cups and vibration is causing the wear, speeds and feeds also play a part in quick wearing tools

Ordering & Payment

Fentech Stone Machinery accepts payments via bank deposit only. Please provide your Invoice number when processing the payment to the bank details provided on your invoice. If payment hasn't been received within 7 days of ordering the order will automatically be cancelled.

Returns Policy

Returns may be accepted at our discretion, however no returns will be provided if Fentech Stone Machinery has not set up the tools initially.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full gram.